Sepia-mist

Introduction

Sepia-mist ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect and process the following categories of personal information:

Identity Data: Full name, date of birth (for age-appropriate course placement)
Contact Data: Email address, postal address
Enquiry Data: Course preferences, questions you submit through our forms
Technical Data: IP address, browser type, time zone, operating system
Usage Data: Information about how you use our website

How We Collect Your Information

We collect information through:

Direct interactions when you fill in forms, request information, or enrol in courses
Automated technologies including cookies and similar tracking technologies
Third-party analytics services that help us understand website usage

How We Use Your Information

We use your personal information for the following purposes:

To process and respond to your course enquiries
To administer course enrolment and provide educational services
To send you relevant information about courses and academy updates
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent: Where you have given clear consent for us to process your data for specific purposes
Contract: Where processing is necessary to fulfil our contractual obligations to you
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
Legal Obligation: Where we must process data to comply with the law

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

Service providers who assist in operating our website and delivering services
Professional advisers including lawyers and accountants where necessary
Regulatory authorities if required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for 24 months unless you enrol in a course, in which case we retain relevant records for the duration required by educational record-keeping standards.

Your Rights

Under data protection law, you have rights including:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure (the "right to be forgotten")
The right to restrict processing
The right to data portability
The right to object to processing

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Sepia-mist
42 Wellington Street
Leeds, LS1 4DL
United Kingdom
Email: [email protected]

Last updated: October 2024